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Telecommunications & Technology

Connecting Technology.
Enabling Business.

Orbistel develops software-defined telecommunications, communication, cloud, and AI solutions that help businesses connect, collaborate, and operate more efficiently.

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Orbistel technology solutions
About Orbistel

Technology built around your business.

Founded in 2020, Orbistel is a technology company dedicated to developing value-added products and services in the field of telecommunications.

Our mission is to design and deliver multi-channel communication platforms that empower our business partners to connect, collaborate, and operate more efficiently.

We specialize in creating customized, software-based communication solutions tailored to the unique needs of each partner.

Our expertise covers software design, architecture, development, maintenance, troubleshooting, distributed systems configuration, and platform-independent solutions.

20+ Years Industry experience backed by highly skilled consultants.
Orbistel telecommunications expertise
Our Expertise

Comprehensive Expertise in IT & Telecommunications Services

Orbistel provides end-to-end, innovative, and high-performance solutions tailored to the complex needs of the telecommunications landscape.

01

Design & Architecture

We architect cloud-native, scalable, and robust communication frameworks. Utilizing modern microservices and design principles, we ensure your systems handle both current traffic and future growth seamlessly.

02

Software Development

We build fully software-defined, customized telecommunications platforms. Our team delivers secure, flexible, and high-quality applications tailored precisely to your business workflows.

03

Distributed Architecture

Leveraging deep expertise in distributed systems, we deploy and manage geographically redundant structures that guarantee high availability, fault tolerance, and data consistency.

04

Platform-Independent Solutions

Our solutions are designed to operate vendor-agnostically, removing dependency on specific hardware or cloud providers and protecting your technology stack against future obsolescence.

05

Maintenance & Troubleshooting

System continuity is critical. We provide 24/7 proactive monitoring, regular software maintenance, and root-cause troubleshooting to maintain uninterrupted service uptime.

Partner With Orbistel

Experience meets innovation.

Combining over two decades of industry experience with a team of seasoned consultants, we serve as a trusted technology partner in driving your digital transformation.

Our mission goes beyond delivering software — we deliver strategic advantages that empower your business to connect, innovate, and scale.

What We Do

Solutions designed for real-world operations.

From workforce management and contact centers to AI and communication technologies, Orbistel develops customized solutions for demanding business environments.

OrbisTel WFM
01 / Workforce Management

OrbisTel WFM

A multi-branch Workforce Management (WFM) platform for retail store chains. It combines employee and organization management, automated shift planning, QR and sensor-based attendance, leave management, delegation, in-app chat, and an extensive reporting suite.

  • Authentication & Access Control
  • Delegation & Impersonation
  • Employee Management
  • Organization Structure
  • Shift Planning
  • Leave Management
  • Attendance / Check-in-Out
  • In-App Chat
  • Reporting Suite
  • Mobile and Web Client
Cloud based call center technologies
02 / Contact Center

Cloud-Based Call Center Technologies

By developing advanced call center technologies, we not only make operations easier for our business partners but also help them save time and reduce costs.

We design and implement complete call center processes — from IVR design to agent desktop applications — using our in-house developed CCCP (Cloud Contact Center Platform) or Genesys PureConnect infrastructure.

CCCP — Cloud Contact Center Platform

(On-premise version also available)

  • Browser-Based User Interface
  • Online IVR Designer
  • Omni-Channel Support
  • 24/7 Support Service
  • 99.9% Uptime Guarantee
  • Cost Efficiency
  • Built-In Security
  • Comprehensive Analytics & Reporting
User Activity Monitoring Platform
03 / Monitoring

User Activity Monitoring Platform

An advanced screen and activity recording system designed to capture, analyze, and present user activity data with precision and efficiency.

  • Comprehensive Recording Capabilities
  • Application Usage Tracking
  • Detailed Interaction Logging
  • Telephony Integration
  • Unified Video Presentation
  • Optimized Bandwidth Utilization
  • Customizable Data Collection Schedule
  • Flexible Storage Options

Capture webcam, audio, screen, keyboard, mouse, and application activity based on configurable parameters. Integrations with Asterisk and Genesys PureConnect enable automatic screen recording triggers when calls start.

Verint Workforce Optimization Platform
04 / Workforce Optimization

Verint Workforce Optimization Platform

With the Verint Workforce Optimization (WFO) Suite, we help you record, analyze, and optimize your business processes.

Our goal is to enhance workforce productivity, customer experience, and overall business performance while reducing operational costs and improving efficiency.

  • Recorder (Voice & Screen)
  • Quality Management
  • Speech Analytics
  • Desktop Process Analytics
  • Workforce Management
  • Automated Quality
Customized SoftPhone Application
05 / Communication Software

Customized SoftPhone Application

We develop fully customized softphone applications tailored to your company's specific requirements and operational ecosystem.

Our solutions integrate seamlessly with existing infrastructure, including CRM and ERP platforms, helping organizations modernize their telecom systems through fast, reliable, and future-ready development.

  • High-Quality VoIP Calls
  • Lightweight Design
  • User-Friendly Interface
  • Audio & Video
  • Messaging & Presence
  • DTMF Support
  • Full SIP Compatibility
  • Advanced Audio Processing
  • Enhanced Security & Privacy
  • Portable & Self-Contained
  • 25+ Language Support

Supports a wide range of codecs including Opus, G.711, G.722, G.729, GSM, AMR, AMR-WB, iLBC, Speex, SILK and Linear PCM. TLS/SRTP encryption, WebRTC echo cancellation and VAD provide additional security and voice quality.

Customized AI ML DL projects
06 / Artificial Intelligence

Customized AI / ML / DL Projects

Over the years, we have successfully delivered numerous AI, Machine Learning, and Deep Learning projects — including speech-to-text, text-to-speech, screen recording and analysis, camera-based monitoring, and user activity tracking.

We offer consultancy and end-to-end development services — from ideation to deployment.

  • Image Processing
  • Voice Recognition
  • Speech to Text
  • Text to Speech
  • Screen Recording & Processing
  • Camera Recording & Processing
  • User Behavior Analysis
  • AI-Based Intrusion Prevention
AI & Machine Learning

Turning data into intelligent solutions.

Our hands-on experience in AI, ML, and DL enables us to design and deploy tailored solutions for real-world business requirements.

Artificial Intelligence

Artificial Intelligence refers to the ability of computers and computer-controlled systems to perform tasks that typically require human intelligence, including reasoning, learning, perception, and problem-solving.

Machine Learning

Machine Learning, a core branch of AI, enables computers to learn and improve from experience without being explicitly programmed for every task.

Neural Networks

Neural networks consist of interconnected processing units that learn from data by identifying complex patterns and relationships.

Practical Applications

Our expertise spans pattern recognition, speech and image analysis, forecasting, behavior modeling, monitoring, and intelligent automation.

Let's build the future of communication.

Whether you need a customized telecommunications platform, contact center solution, workforce management system, communication software, or AI-driven technology, Orbistel can help turn your requirements into a reliable solution.

+90 850 241 91 80
Who We Work With

Our Business Partners

Our business partners are at the heart of everything we do.

We collaborate with leading companies across telecommunications, finance, public services, and technology sectors — delivering communication and AI-driven solutions that make a real impact.

Each partnership we build is based on trust, quality, and long-term success.